Is there a setup fee? Yes. There is a one-time fee of $95 to set up your account in our billing and ticketing systems and create, test and then activate your scripting scenarios to active.
Is your information safe? Our call center is PCI compliant and ISO certified, all message information is protected with SSL encryption to keep your data safe.
Do you have per call plans? Not at this time
Do I have to sign a contract? No. There is nothing to sign and no long-term contracts. Our service is month-to-month. You will be billed monthly or weekly per minute used, you can request to adjust or cancel the service at any time.
Are there any cancellation fees? No. You can cancel whenever you want. If you cancel, you will be billed for the current month and usage from the previous month, but you won’t be billed again.
Can I change plans? Yes.. You can choose to upgrade or downgrade service at any time. MarketSmart plans are customized to your needs and our staff will always work with you to make sure you have what you need.
What if I choose the wrong plan? Don’t worry, happens all the time! During your first 6 months of service with MarketSmart, we’ll monitor your usage and recommend adjustments to your plan.
How do you bill? We offer weekly or monthly billing. We accept all major credit cards including Visa, Mastercard, Discover, and American Express. We only accept payments online thru WePay and we bill using Zoho Books. If you’d like us to accept purchase orders, or pay us by check or PayPal, please get in touch with us.
Fixed Rate Plans
MarketSmart Answering Service Pricing.Includes forwarding number, minutes per month, email and SMS text notifications, phone, and email support.
No Holiday Fees, Weekend Fees, No Fee for calls less than 30 seconds, No Taxes, No Contracts, Toll-Free Numbers, Local Number
Live Support, Email Support, Advanced Reporting
SSL Encryption, PCI Compliant, HIPAA Compliant
24/7 Call Screening, Warm Call Transferring, Appointment Scheduling, Order Processing, Help Desk, Lead Capture, Message Taking, Live Chat, CRM and Calendar Integrations.
The Services and the services sold on or through the Services are provided AS IS, AS AVAILABLE and without warranties of any kind. You use the Services at your own risk. With respect to the Services, content, and services sold on or through the Services, to the fullest extent permitted by law, we disclaim all warranties, express, implied or statutory, including, but not limited to, implied warranties of title, quality, performance, merchantability, fitness for a particular purpose, accuracy, title and non-infringement. Without limiting the foregoing, we do not warrant that (i) the Services or other services will meet your specific requirements or desired results, (ii) the Services will be uninterrupted, error-free, timely or secure, (iii) any defects will be corrected, (iv) the Services is free of viruses or anything else harmful, or (v) the results obtained from the use of the Services will be accurate or reliable. To the fullest extent permitted by law, we do not make any warranties or representations regarding the use of materials, Services Content or User Content or items placed for display in terms of their correctness, accuracy, adequacy, timeliness, reliability, completeness or otherwise. You understand and agree that you download or otherwise obtain Services content at your own risk, and that you will be solely responsible for your use of and any damage to any device on which you access the Services, including loss of data or other harm of any kind that may result. We reserve the right to change any and all Services content and other items used or contained in the Services at any time without notice. No advice or information, whether oral or written, obtained by you from us or through the Services will create any warranty not expressly stated herein.
Limitation of Liability
Changes to Services
You agree to use this Services only for lawful purposes. Any conduct by you that, in our sole discretion, restricts, inhibits or interferes with the ability of any other user to enjoy the Services will not be tolerated, including by means of hacking or defacing any portion of the Services, or by engaging in spamming, flooding or other disruptive activities. You are strictly prohibited from communicating on or through the Services any unlawful, harmful, offensive, threatening, abusive, libelous, harassing, defamatory, vulgar, obscene, profane, hateful, fraudulent, sexually explicit, racial, ethical, or otherwise objectionable material of any sort, including, but not limited to, any material that encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, federal, or international law. We reserve the right to terminate or suspend your access to and use of the Services, or parts of the Services, without notice, if we believe, in our sole discretion, that you have violated any applicable law or your use is harmful to our interests or the interests, including intellectual property or other rights, of another user or other third-party partners, affiliates, sponsors, providers, licensors or merchants.
With respect to your account, you agree to provide true, accurate, current and complete information about yourself. It is your responsibility to maintain and promptly update this account information to keep it true, accurate, current and complete. If you provide any information that is fraudulent, untrue, inaccurate, incomplete or not current, or we have reasonable grounds to suspect that such information is fraudulent, untrue, inaccurate, incomplete or not current, we reserve the right to suspend or terminate your account without notice and refuse any and all current and future use of the Services. Furthermore, you agree that we will not be liable to you or any third party for any termination of your access to your account or the Services.
MarketSmart grants you a license that is non-exclusive and non-transferable, with a limited right to access, use and display the Services and the informational materials contained in the Services. You agree not to interrupt or attempt to interrupt the operation of the Services in any way.
Access to Information
To modify or delete your personal information, please adjust your account settings. We may keep your old personal information and content in our backup files and archives until it is deleted through our data storage procedures.
When you send emails to us, you are communicating with us electronically and consent to receive return communications, if any, from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Links to Other Services
The Services may contain links to sites owned or operated by independent third parties. These links are provided for your convenience and reference only. We do not control such sites and, therefore, we are not responsible for any content posted on these sites. Links should not be construed in any way as an endorsement, authorization or sponsorship of that site or its content. Some sites employ automated search results or otherwise link you to sites containing information that may be deemed inappropriate or offensive, and we cannot be held responsible for the accuracy, copyright compliance, legality or decency of material contained in third-party sites; you hereby irrevocably waive any claim against us with respect to such sites.
In addition to the rights and privileges described in the terms, conditions and policies outlined above, we further reserve the right to electronically monitor areas of our Services and may disclose any content, records or electronic communication of any kind if required to do so by any law, regulation or government request, if such disclosure is necessary or appropriate to operate the Services, or to protect our rights or property, or the rights of the users, partners, affiliates, sponsors, providers, licensors or merchants. If alerted to allegedly infringing, defamatory, damaging, illegal or offensive content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such content from the Services. Quality customer service is our top priority. References to or descriptions of services on the Services should not be interpreted as endorsements of such services. Price, quantity and availability of any service are subject to change without notice.
We provide the Services from offices within the United States. By accessing and using the Services you agree that such access and use is subject to the terms, conditions and policies outlined above as well as applicable laws, as governed and interpreted pursuant to the laws of the state of Kansas.
Our failure to insist upon strict performance of any provision of these terms, conditions and policies will not be construed as an implicit waiver of any provision or right.If any part of this agreement is ruled to be unenforceable, then such part shall be severed, with the remainder of the agreement remaining in full force and effect. These terms, conditions and policies constitute the entire agreement between you and MarketSmart governing your use of the Services.